ORDERING REPEAT PRESCRIPTIONS REMINDER
Please note that you can now use 'patient services' for repeat prescription ordering, so if you are registered for online services please request medication via patient services (using the same interface you do when booking online appointments). This allows you to send messages relating to your prescription requests, to track their progress, and to receive messages back from the surgery within your patient services account.
Please plan in advance to order your repeat prescriptions over the Christmas period and allow three working days for us to process your request. Please note that the surgery will be closed on Tues 25th and Wedn 26th December and Tues 1st January.
Please do not order your repeat prescription more than 10 days before your medication is due to run out as it will not be processed. Where possible please send us your request about 7 days before it is required.
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Repeat Prescriptions at Park Road Surgery
You can request repeat prescriptions in four ways:
1. By post
2. Online: Please click on the link above to order
3. By fax: to 020 8977 7882
4. In person at reception
If you are on long term medication you will be given a repeat medication slip with each prescription. To obtain a repeat simply tick the items you require, and return the slip to the reception desk. Alternatively reception have order forms you can complete at the desk.
Please allow us THREE full working days to process your request.
For legal reasons our receptionists are unable to accept telephone requests for medication. If you enclose a stamped self-addressed envelope we will post it back to you when it is ready.
Requesting medication early: if you need to request your repeat prescription more than a week before it is due (e.g. because you are going on holiday) please specify why this is. We are not able to process early requests without an explanation.
Contraception and HRT: if you are requesting a prescription for the contraceptive pill or HRT you will need to telephone the surgery for an appointment. You will need to see the Practice Nurse (for the contraceptive pill) or a GP (for HRT). We cannot authorise these prescriptions online. Additionally you can attend the family planning cinic at Teddington Memorial Hospital to obtain the contraceptive pill.